Summary: Work with AI tools in UX the way you’d work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions.
We’ve long recommended working with AI tools like you might work with an intern — providing lots of instructions, guidance, oversight, and correction. This analogy helps avoid technical AI jargon and accommodates any level of AI expertise. In this article, I expand that metaphor with a focus on using AI to help with your UX research.
Meet Ari, Your Artificial Intelligence UX Intern
In our field, we sometimes use a persona to represent a group of people as an imaginary individual. Let’s do that for AI in a UX context.
Meet Ari, your new AI-based UX intern.