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Conversational AI Search Engines: Implications for Usability and the User Experience

By Silvia Podesta

In February 2024, Fast Company [1] reported on the rise of conversational AI search engines. Large language models (LLM) power these tools, which can answer users’ questions by retrieving and summarizing information from the Internet.

Since the rise of generative AI, several conversational AI search applications have cropped up online. Academic and scientific research is spearheading a wave of experimentation in this field. [2] Frenzied enthusiasm exists around what seems to be a new way of searching for content that provides an alternative to the Google model of search to which we’ve all become accustomed. Read More

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